The pointers is to obtain a firm that really cares about ita€™s clients.
Purchased a higher initial times of November, emailed 12+ circumstances without any response. Called them five times with a promise of sending soon enough. Energized my own cc appropriate a way nonetheless no top. Become messages their particular each day about revenue and specials. NFW. however this is simple finally time period i’ll address these A-holes. Continue To no Uppera€¦
You apologize concerning lack of connection in your order from November. During that time our customer service team am obtaining a significant number of connections, which had beenna€™t letting you to respond within our wished for period of time.
We all comprehend your own stress using your products getting sent nicely, and need to negotiate your own event additionally. You need to contact us at [email safe] .
The rifle (ordered into the dark Friday deal) took above per month to last but not least show up, & the irons sights 2 weeks beyond that, that has been aggravating, nevertheless, their client care division was actually quite receptive the your time. My favorite longest delay throughout the telephone had been a half hour, and therefore is the Tuesday after Thanksgiving, once they were super-busy processing those sales through the week-end deal. All contacts happened to be around a 5 second waiting.
Their own E-mail us tips is at the base of every page of these web site. The number is definitely 860-229-9994.
Most of us apologize the insufficient connection on your own order. While we will have the email address on all of our internet site, I understand how it just might be skipped since it is at the bottom of the webpage. Most people do acquire increased volume of contacts through that time frame and were not able to answer to each inside our ideal time period.
We wish to discover your very own purchase adventure, precisely as it will assist in improving down the road. You should write at [email protected] .
Appreciation,Chris B.Stag Arms
Ia€™m most dissatisfied to read through of different Stag purchasers receiving the same conditions that i really doa€¦that being: No shipment without telecommunications. My order ended up being located 3 weeks ago for the entire higher. After 4 endeavours through the pointless a€?customer services forma€?, I begun calling. No human beings comprise contacted as each telephone https://datingmentor.org/bdsm-com-review call drove straight to voice mail.Finally, achievement! We achieved a young girl nevertheless there are best two different people that managed service plus one is on. We provided the girl the purchase amounts, and she a€?thoughta€? it is usually 3 more weeksa€¦We believed a€?you think?a€? and she mentioned a€?yeah, theya€™re kinda behinda€?.One extra day, and this also purchase brings canceleda€¦by how I chuckled with the composer of this piece as he bragged within their visitors servicea€¦Caveat Emptor!
Hi Raymond Ford,
Most of us enjoy your time and efforts in offering this feedback, and also now we apologize the shortage of interactions in your arrange. I am certain the put in suggestions will help people in the future progress, and wish one to get in touch with usa at [email guarded] to discuss their experiences further.
Having the exact same problem with no reply from careers, bought a Stag-10 on charcoal tuesday, all I want is approximately shipping time, wanting to waiting nevertheless the lack of communications is basically bothersome.Im a return shoppers, does indeedna€™t seem to be identical organization because once was, people inside the helm and also it demonstrates! At the moment I am just continue to holding out but I do get controls, latest purchasers beware.
Ia€™m sorry to listen regarding your experience with the customer service team and that I apologize for all the low communications. I would like to listen to more about your own enjoy, since I realize it would furthermore help us in improvements to organization. Be sure to write at [email guarded] .
My favorite AR all begun with a removed Stag reduce from the LGS. Since that time, Ia€™ve ordered a reduced devices set and dime boron BCG directly from Stag hands websites. Delivering accepted a bit of time, but, I am very delighted by the product quality elements we obtained. Recently I ordered a Stag 15 Minimalist top to convert simple frankenstein to a bonafide total Stag rifle. It might be quite a while before I get they, but, Ia€™m yes Ia€™ll appreciate your brand-new upper. Perseverance happens to be a virtue, people. Wherein Stag Arms is lacking in delivering performance and support service- they about replace with standard confidence and pride in workmanship. Ita€™s really worth the hold!
Merely a posting while I read the feedback about inadequate exposure and hold ups in transport. Purchased an upper last night and obtained email this morning that object experienced transported. Would thinka€™s a rather rapid recovery with did not have factors until now, Will continue to watch and can upgrade if action change.
Why isna€™t the version 2 mentioned?
We have been currently in touch with the author available revisions on our personal products/services. The style 2 has recently started up-to-date into Stag 15 M4, which may be enhanced to take out the lug handle available for a Magpul MBUS backside vision. Don’t hesitate to contact utilize with any questions to [email secure]
Ordered a 15L LEO December 29th aided by the nickle boron BCG while having nonetheless perhaps not been given it. We cana€™t believe these are only business to make an accurate lefty AR. I possibly could have discovered to spray righty right now.
Ia€™m regretful to know of your exposure to our freight section. The audience is constantly attempting to improve our personal steps so I recognize the opinions from your very own experiences would allow us fix. I would really like to reach out to you at [email protected] to acquire more information.
Up-date to January posting: nonetheless no upper. First of all, try was the NiBo BCG now ita€™s the SS cask unavailable. Yet I still create every day deal e-mail! We phone BS on this particular ensemble.